This site takes your right to privacy seriously. As such, we would like our clients to feel safe and comfortable using our website.
sphere of control. Please also take time to read our (general) Terms of
Use and our Legal Policy.
Collection of Data
Our registration process would require Data such as a valid e-mail address, User's (real) first
& last names, a physical address or geographical location and a unique User ID and password, which are then locked away in a database. Providing us with other
Data is at a User's discretion. Please take note that your User name, e-mail address, or other submissions that you make on this site may contain your real name or other personally identifiable information and, as a result, may appear on this site in related applications. Like many websites, we may also automatically receive general information that is contained in our server log files such as your IP address and cookie information, but no extra personally
identifiable Data from your private computer about you or without your knowledge
or consent. Information about how advertising may be served on this site (including advertising on other sub-domains of our portal website) is set forth
in full at our advertising portal on our FAQ Pages. For very detailed advertising information,
it's enough to visit
the Advertising Portal.
Use of Data
We may use Data to customize and improve your user experience on this site. We will make efforts so that your Data will not be provided to third parties unless:
- we obtain your consent, such as when you choose to opt in to or opt out of the sharing of
- a service provided on our site(s) requires the interaction with or is provided by a third party, by way of example an Application Service
Provider, which would then be permitted by the User to fetch required Data
for such interaction to be effected;
- pursuant to legal processes or law
- we find that your use of this site violates this Policy,
the Terms of Service, other usage guidelines or as deemed reasonably necessary by us to protect our legal rights and / or
property or infrastructure;
- this site is purchased by a third party whereby that third party
would be able to use the Data in the same manner as they can and as already set forth in this Policy.
- in the event you choose to use links that appear on our site to visit other web
sites; you are advised to read the privacy policies that
apply to those sites.
As communication between the client / USER (or browser) and Zambia Online Network /
Server is made in a stateless mode, it is not possible to know who the client is and where they currently are on the website. The cookie protocol is an implementation used on websites to allow “client-tracking” to occur. This allows for greater interactivity between client and server as the server is able to tell who the client is and where they currently are on the website. Without this form of implementation, shopping online or banking online would not be possible. The cookie protocol works by allowing the website to store a file on the client's computer, sent by the client on every subsequent request made to the website/server. The website can store any text information required in the cookie file but must remain within a 4 kilobyte size limit. For privacy reasons, the cookie file stored by the website on the client's computer can only be read by the website that stored it. This is controlled by the URL domain of the website. For the website to be able to track the client, a session ID is uniquely created and stored as a cookie on the client's computer. This allows the website to track the client via the uniquely created session ID and to know if the client is in an authenticated (or “logged-in”) state with the web application or not.
also appear anywhere on the pages of our portal site and, if so, would set and access cookies on your computer and are subject to the privacy
policy / policies of parties providing
We do not allow persons younger than thirteen (13) years old to become members of this site. For more information, please contact
our Customer Service or the Admin.
Editing or Deleting Your Account Information
We provide you with the ability to edit the personal Data about your User account, thereby enabling you to keep
editing or updating the information that you provided to us in your registration by using your personal page configuration area. You may request deletion of your
User account by contacting
Customer Service or the Customer Service Helpdesk or the Admin, providing all
your registered detailsmin your User account. A request to delete an account can
be communicated via any web forms on this site or using your registered email
address account. Content or other
Data that you may have provided to us and that is not contained or limited within your
User account, such as comments or posts that may appear within our forums,
in web feeds or other areas of our sites, may continue to remain there at our discretion even though your
User account is deleted. Please
contact us for more information.
Advertisers and Third Parties
Goods and services of third parties may be advertised and/or made available on
or through the Zambia-Online.com portal. Representations made regarding products and services provided or
advertised by third parties are governed by the policies and representations
made by those third parties. Zambia-Online.com shall not be liable, or
responsible in any manner, for any of your dealings or interaction with such
Please be therefore aware that advertisers on Zambia-Online.com and third party sites which
behaviour when you leave the Zambia-Online.com site.
Zambia-Online.com does not provide personally identifying information—(e.g. your name, email address, etc.)—that we collect from you—(for example from feedback which you email to us or your subscription to our mailing lists)—to third parties unless it is with your explicit consent—(generally for the purpose of providing an additional contracted or co-branded service)—or if we believe in good faith that it is necessary for the enforcement of the
We may provide aggregated general—not personal—Data or statistics about the
usage / users of Zambia-Online.com to third parties, such as Googlebot.
You should keep your password secret and be extremely cautious when using shared computers.
Make sure to always remove the
Zambia-Online.com cookie from any public computer you use (from a collected list
of visited sites in your browser settings during your session), and exit the browser to ensure that nobody else can access your personal information.
We may make changes to this Policy from time to time. We will notify every registered member of substantial changes to the Policy either by posting a prominent announcement on our site and / or by sending a message to the e-mail address you have provided to us that is contained within your user settings.
STANDARDS ABSOLUTELY. AS NOTED ABOVE, THERE MAY BE FACTORS BEYOND OUR CONTROL THAT MAY RESULT IN DISCLOSURE OF DATA, NOT NECESSARILY EMANATING FROM OUR SIDE. AS A CONSEQUENCE, WHERE THE INTEGRITY OF USER DATA MAY BE COMPROMISED OUT OF
CIRCUMSTANCES BEYOND OUR CONTROL, WE HEREBY DISCLAIM ANY WARRANTIES OR REPRESENTATIONS RELATING TO MAINTENANCE OR NON-DISCLOSURE OF SUCH DATA.
If you have any questions about this Policy or about our website(s) or the services offered here, please feel free to
us us using web forms anywhere (including sub-domains) on Zambia-Online.com; consult our FAQ Pages especially if you also have queries to post that need detailed
answering and may be beneficial to others. If you are a returning service customer or registered member, including at any
/ other Zambia-Online.com sub-domain(s)
or on Zambia Online Network, you may submit a fast ticket via the Customer Service
GLOBAL SYSTEM ADMIN
Zambia Online Network